How deletion requests are handled for accounts, business records, and support data.
Company owners control the business data created in their workspace, including products, customer records, and operational settings. Sensitive changes should be reviewed before deletion because they can affect reports and order history.
If a user wants account deletion or data removal, the request should be sent through the company owner or Airwaves support so the impact on routes, orders, audit trails, and stock records can be verified first.
Completed or active order records may be retained for operational accountability, delivery verification, and stock reconciliation even after an account is disabled.
Support conversations and demo requests may be kept for service follow-up, issue history, and internal response tracking unless a valid deletion request requires removal.
