Airwaves Policy

Privacy Policy

How Airwaves collects, uses, and protects business and customer information inside the platform.

Information collected

Airwaves stores account details, company settings, product data, stock quantities, order records, route locations, customer contacts, and support or demo request information.

How information is used

Data is used to operate dashboards, route planning, stock monitoring, order processing, customer support, login security, and marketplace product discovery.

Location and route data

Agent route and live-location data may be processed so supervisors and company managers can track field activity and verify service progress.

Emails and communication

When email is configured, Airwaves can send onboarding emails, approval emails, and demo request confirmations based on actions taken in the platform.

Security

Operational access is role-based. Companies should still enforce strong passwords, use approved users only, and enable MFA when available for sensitive roles.